Reference

Fund Your be999 Account the Malaysian Way

Your be999 account connects directly to the wallets you already use — Touch 'n Go eWallet, Boost, and GrabPay sit alongside DuitNow and FPX so topping up feels no different from splitting a bill.

Touch 'n Go eWallet depositsBoost wallet fundingGrabPay transfersDuitNow & FPX bankingSecure account verification
Explore the Lobby Read FAQ
be999 Fund Your be999 Account the Malaysian Way
be999 Verifying Your be999 Account Identity

Verifying Your be999 Account Identity

Account verification is how we protect your funds from being claimed by anyone other than you. When you reach the withdrawal stage for the first time, we ask for a copy of your Malaysian identification and a quick selfie match. This step is a one-time process — once your identity is confirmed on our system, subsequent withdrawals run on the OTP check

alone. We store documents under encryption and use them only to confirm account ownership, not for any other purpose.

  • Submit your MyKad or passport — Upload a clear photo of your Malaysian identification card or passport — both sides if it is a MyKad.
  • Selfie match — Take a live selfie as prompted so we can match your face to the document. This only happens once at first withdrawal.
  • Account team review — Our account team checks the documents and approves your verification. You receive a confirmation before any withdrawal proceeds.
  • Verified status, simpler withdrawals ahead — Once verified, your account carries the confirmed status. Future withdrawals skip the document step and go straight to OTP.
be999 Withdraw Funds Back to Your Wallet

Withdraw Funds Back to Your Wallet

Withdrawals from your be999 account go back to the same local rails — Touch 'n Go eWallet, Boost, GrabPay or a local bank account via DuitNow. Head to the cashier, choose the withdrawal tab, and enter the amount you want to move. We process each request through an identity check against the details on your account before releasing funds, so make sure

your account name matches your wallet registration. The same mobile number you signed up with receives an OTP to confirm the request before anything moves.

  • Open withdrawal in the cashier — Navigate to the cashier section, select the withdraw tab, and choose your payout method — wallet or local bank.
  • Enter the withdrawal amount — Type the RM amount you want to withdraw. The minimum and available balance are shown on the same screen.
  • Complete the OTP verification — An OTP arrives on your registered mobile number. Enter it to confirm the request is from you before we process it.
  • Funds leave your be999 balance — Once verified, the amount is deducted from your account and routed to your chosen wallet or DuitNow-linked bank account.
LOCAL PAYMENT RAILS

Payment Methods on be999

We built the be999 cashier around the payment methods Malaysians actually use — the same apps already on your home screen. Every option below is available at both the deposit and withdrawal stage, subject to your account verification status and local law in your region.

Touch 'n Go eWallet Malaysia's most-used mobile wallet. Scan, confirm your PIN, and the transfer hits your be999 balance without switching apps.
Boost Boost payments go through in seconds. Select Boost in the cashier, open your Boost app and approve the request.
GrabPay Use your GrabPay wallet balance directly. Works smoothly on both the be999 mobile site and desktop cashier.
DuitNow Send funds from any DuitNow-enabled bank using your registered mobile number as the recipient identifier.
FPX Online Banking Fund your account via Maybank2u, CIMB Clicks or other FPX-linked banks — direct debit from your account in real time.
be999 Deposit Into Your be999 Account

Deposit Into Your be999 Account

Open the cashier from any page on be999 and you will see your wallet options laid out clearly — Touch 'n Go eWallet, Boost, GrabPay, DuitNow and FPX are all there. Pick the one you use daily, enter the amount in ringgit, and confirm. From players in Subang Jaya to anywhere else in Malaysia, the funds land in your account balance once

the wallet confirms the transfer on its end. No manual steps, no form-filling beyond the amount.

  • Open the cashier — Log in to your be999 account and tap the deposit icon at the top of the lobby page.
  • Choose your wallet or bank — Select Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX — whichever you have open on your phone.
  • Enter the amount in RM — Key in your ringgit amount, check the reference number shown, and confirm in your wallet app with your PIN or biometric.
  • Balance updates — Once your wallet sends the confirmation, your be999 account balance reflects the deposit and you can head straight into the lobby.

Common be999 Banking Questions

If something about your deposit, withdrawal or account verification is not clear, the answers below cover the most common situations. For anything not listed here, our live chat support is available directly from your account page.

The minimum deposit amount is shown in the cashier at the point you select your payment method. It can vary by wallet — check the RM figure displayed before you confirm.

Confirm the transfer completed on your Touch 'n Go eWallet side first. If your wallet shows a successful send but your be999 balance has not updated, contact live chat with the transaction reference number.

Withdrawals must go to an account registered in your own name. If the wallet differs from your deposit method, our account team may ask for additional identity confirmation before releasing funds.

Most verifications are reviewed within the same session once documents are submitted clearly. Blurry or incomplete uploads extend the review — make sure both sides of your MyKad are visible.

Withdrawal limits per transaction are shown in the cashier when you select your payout method. These reflect the limits set by the payment rail and your current account status.

Check that your account verification is complete and your OTP was entered correctly. If it has been an extended period with no update, reach out via live chat with your transaction ID for a status check.
Reference

be999 Deposits & Withdrawals

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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